top of page

Privacy Policy

​Compliance and Policies 

​

​Let’s Work Together for Your Wellness:

HP Wellness is excited to support you on your health journey! Our goal is to help you make your wellbeing simple, practical, and enjoyable so you can feel your best every day.

​

1. Service policy

Our Commitment

We aim to create a safe, supportive space for learning and growth through:

  • Nutrition Workshops – Practical tips for healthy eating and lifestyle habits.

  • Mindfulness Workshops – Tools to manage stress, improve focus, and enhance wellbeing.

  • 1:1 Coaching – Personalized easy-to-follow advice and guidance tailored to your goals.

 

Important Disclaimer

Our services are for educational and wellbeing purposes only. They do not replace medical advice, diagnosis or treatment. Always consult your doctor  before making major making significant changes to your diet, lifestyle, or medication or stopping any prescribed treatment. Please consult your doctor or mental health professional for clinical advice.

 

Your Responsibilities

  • Share accurate health information.

  • Participate actively, respectfully and maintain confidentiality in workshops or sessions.

  • Follow the agreed plan as best as you can.

  • Inform us of any health conditions or changes that may affect your participation.

 

​​​Payments & Cancellations

  • Payment is required before workshops or coaching sessions.

  • Please give at least 24 hours’ notice for cancellations or rescheduling.

  • Missed sessions without notice will be charged.

 

Liability

Results vary. You are responsible for your own health decisions and wellbeing.

​

2. Privacy Policy

Your Privacy Matters. We respect your privacy and are committed to protecting your personal information. This policy explains how we collect, use, and safeguard your data when you use our services.

Information We Collect

  • Personal Details: Name, email, phone number (when booking sessions or workshops).

  • Health Information: Shared voluntarily for coaching purposes.

  • Payment Details: Processed securely through trusted payment providers.

  • ​

How We Use Your Information

  • To deliver coaching sessions and workshops.

  • To communicate updates, confirmations, and resources.

  • To improve our services and client experience.​

 

Data Protection

  • Your information is stored securely and never shared with third parties without consent.

  • We comply with UK GDPR and data protection laws.​

 

Your Rights

  • Access, update, or request of your data.

  • Withdraw consent for communication at any time.

  • If you have concerns then please see our Complaints Policy.”

​

Cookies

Our website uses cookies to improve functionality and user experience. You can manage cookie settings in your browser.

​​

3. Accessibility Statement

We are committed to making our website and services accessible to everyone.

  • Compatible with screen readers

  • Keyboard navigation support

  • Alternative formats available upon request

If you experience any difficulty, please contact us at [Your Email Address].

​

4. Complaints Policy

We aim to provide high-quality services. If you are not satisfied:

  • Email us at [Your Email Address] or use our get in touch form.

  • We will acknowledge your complaint within 5 working days and aim to resolve it within 10 working days.

​

5. Legal Disclaimer

The information provided through our workshops and coaching is intended for educational and wellbeing purposes only.

  • We do not provide medical advice, diagnosis, or treatment.

  • Our services are not a substitute for professional healthcare.

  • Participation is voluntary, and you assume full responsibility for your health and wellbeing.

  • We are not liable for any outcomes resulting from the application of information provided during sessions or workshops.

​​

FAQ

1. What if I miss a workshop or session?

If you miss a session without giving 24 hours’ notice, the session may be charged. We’ll do our best to reschedule when possible

 

2. Do you provide meal plans or therapy?

We offer guidance, ideas and wellbeing strategies, not strict meal plans or clinical therapy. Our focus is on helping you build sustainable habits.

 

3. Can you adapt workshops for my needs?

Yes! Let us know in advance about any dietary or accessibility requirements.

​

4. Can you work with my medical conditions?

We can support your goals with general wellbeing advice, but we do not replace medical care. Always consult your doctor, mental health practitioner and dietitian for your condition-specific guidance, as appropriate.

 

5. How do I pay for sessions?

Payments are made before sessions via the agreed method (bank transfer, online payment, etc.).

___________________________________________________________________________________

bottom of page